Getting started with Grubhub for Restaurants: payments and finances (2024)

When you join Grubhub, you get a partner invested in your success, and a major component of your success is understanding that your restaurant will get paid for delivery and takeout orders placed on Grubhub.

Take a look at our step-by-step guide on how to set up your payment schedule and view your finances on Grubhub for restaurants. Learn how to fill out your W-9 and set up direct deposit to start getting paid today.

Review our guide to submitting your W-9 for more information. Grubhub will discontinue payment checks starting March 31, 2024 and pay solely by direct deposit. If you’re a current partner, follow the steps below to set up your direct deposit.

1. Go to restaurant.grubhub.com

Begin by navigating to your Grubhub for Restaurants account on a phone or desktop (not the Grubhub tablet). Log into your Grubhub for Restaurants account. Note that you must log in with your administrator account, financials are not visible through a basic user access.

Getting started with Grubhub for Restaurants: payments and finances (1)

2. Navigate to your payment dashboard

Once you log into your Administrator account, click on “settings” in the left hand menu and then “Payment.” You will see a set up payment screen that can be accessed in Spanish or Mandarin.

Getting started with Grubhub for Restaurants: payments and finances (2)

Be prepared to confirm the following information on your W-9 form:

  • Name of the business entity that owns your store
  • Type of business entity
  • Business address as per tax filing
  • Tax ID, either SSN or EIN

3. Complete your W-9 form

Single Location: Complete your W-9 form

Click “complete W-9 form” to access the form via DropboxSign. In the pop up window, check that your pre-filled information is correct. Make sure that all areas marked with red asterisks are completed.

Getting started with Grubhub for Restaurants: payments and finances (3)

Click to sign. Your W-9 form will automatically submit when you click “save.”

Multiple Locations: Complete your W-9 form

Click on “Complete Missing Tax Form” on the top of the page. This will pull up all your businesses that have missing W-9s and allow you to apply the same W-9 to multiple locations easily.

You can use the same W-9 across multiple locations as long as they are owned by the same company. If you already have a W-9 on file, you can apply that to a new location. Please note that you must complete your W-9 before setting up direct deposit.

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Click “complete missing tax form” to assign a W-9 for each location.

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Are you using an existing W-9?

Navigate to “Assign existing W-9” and select which locations you want the W-9 you already uploaded to apply to. Only business locations that still need a W-9 will appear in the dropdown menu. The window will prompt you to attach a W-9 for each location. Once you have completed your selections, click “submit.”

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Are you uploading a new W-9?

If you are adding a new W-9, select the “add new W-9” tab. Click on the locations you want to attach to the new W-9 and select “submit.” You then can upload additional W-9s following the same process above.

4. Confirm W-9 submission

Once all locations have a W-9 attached, you will see the sidebar disappear and the location status change to W-9 Completed in the table for that location. If you still have locations without W-9s you will be redirected to step to a window to continue adding W-9s until all of your locations are complete.

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5. Set up direct deposit

Click the “Set up direct deposit” button to open up the direct deposit form.

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6. Choose how to get paid

You can choose how frequently you want to be paid. Use the drop down menu to select frequency.

If you have multiple locations on Grubhub, you can select if you want to be paid in a lump sum or individually. A lump sum payment will combine all the deposits across your selected locations into a single deposit. For example, if you have 5 stores, then you will get a single deposit that includes the revenue from all 5 stores into a single deposit. Individual payment will make one deposit per each store.

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Click “connect your bank” to submit the form and securely connect to Plaid, our banking partner.

7. Connect your bank

In a pop up window, Plaid will ask you to select your institution. Log into your bank account using your bank user ID and password. After logging in, you will be asked to share your data with Plaid. Select “share my data” to connect your bank. Select the account you would like to share with Grubhub to have deposited to.

8. Submit your info

Click “Submit” after your banking information is entered. You will see a confirmation screen if it’s successful.

You may see a pop up window after submitting your information notifying you that your bank does not support instant matches with our direct deposit. This means that it will take 1-2 business days to confirm your bank information. Please come back after 1-2 business days to confirm if your direct deposit has been successfully set up.

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Once you finish setting up your payment on your Grubhub for Restaurants account, it’s time to start optimizing your partnership to grow orders. Tap into Grubhub’s marketing toolkit to get access to free assets to show off your partnership, and subscribe to our newsletter to stay up to date on all product upgrades, industry trends, and helpful tips.

Getting started with Grubhub for Restaurants: payments and finances (2024)

FAQs

How do restaurants get paid from Grubhub? ›

Grubhub gives you the option to receive payments through direct deposit or by check. We recommend setting up direct deposit to receive your payments more quickly. To learn more about setting up direct deposit, read our Getting Started with Grubhub for Restaurants: Payments and Finances guide.

Is Grubhub a good way to make money? ›

Well, it's not necessarily straightforward, but it's absolutely possible to make $1000 a week with GrubHub if you take a few key steps. But remember: in order to make the most of your deliveries via GrubHub, it's vital to take a few steps to optimize your delivery value.

How often does Grubhub pay restaurants? ›

How often will my restaurant receive payments from Grubhub? Grubhub can make direct deposit payments weekly, twice a week or every two weeks. Check payments are mailed monthly on the fifth business day of the month for the previous month.

How to become a Grubhub vendor? ›

To get your restaurant listed in the Grubhub marketplace, visit the Grubhub for Restaurants website and fill out the form to get started. You'll then be guided through a self-service signup flow to get your restaurant listed on Grubhub.

What percentage does Grubhub take from restaurants? ›

For orders you receive through the Grubhub app or on Grubhub.com, you pay Grubhub a marketing commission to cover the cost of listing and promoting your restaurant. This ranges from 5% to 20% of each order, depending on the Grubhub pricing package you choose.

What is Grubhub's base pay? ›

Average Grubhub hourly pay ranges from approximately $16.00 per hour for Operations Associate to $20.00 per hour for Dispatcher. Salary information comes from 767 data points collected directly from employees, users, and past and present job advertisem*nts on Indeed in the past 36 months.

Can you make $500 a day with Grubhub? ›

Earn money and get paid the same day

Delivery partners can cash out their earnings up to $500 a day using the Instant Cash Out feature. Sometimes, college students need money quickly, and with Grubhub you can make deliveries and have cash in your account the same day.

How long is the Grubhub waitlist? ›

How long will I have to wait? It's hard to say! Availability is market specific and Grubhub engages waitlisted applicants on a first come, first served basis. Should your wait exceed 30 days, Grubhub will check in with you to see if you'd like to remain on the waitlist or have your application removed.

Do Grubhub drivers get paid besides tips? ›

Remember, guaranteed minimum earnings are determined before tips. This means delivery partners still keep 100% of tips in addition to the minimum pay rate. *Extra earnings may come through order bonuses, increased offer pay, and/or an Appreciation bonus.

Does Grubhub pay you for mileage? ›

Your guaranteed minimum earnings

$0.34 per mile compensation is paid per mile you drive during an active delivery period.

What are the busiest days for Grubhub? ›

Take a look at the national holidays that bring the most orders to restaurants and learn how you can promote them to capture more hungry diners.
  • New Year's Day. ...
  • Mother's Day. ...
  • Martin Luther King Jr. ...
  • Presidents Day. ...
  • Labor Day. ...
  • Make the most of the biggest restaurant delivery days with Grubhub.

Do Grubhub drivers know how much you tipped? ›

Yes, Grubhub drivers are able to see their total payment amount they will recieve for each order, which includes 100% of the diner's tip.

How do I start working with Grubhub? ›

Sign up in the app

Applying is easy. Start by downloading the Grubhub for Drivers app from the App Store for iOS or Google Play for Android. Fill out the form at the top of this page, and we'll send you the link directly!

How do you make a lot of money on Grubhub? ›

How To Make More Money as a Grubhub Driver: 15 Tips and Tricks
  1. Understand that Grubhub needs you.
  2. Use tax write-offs to maximize your earnings.
  3. Block out your schedule in advance.
  4. Experiment with your delivery hours.
  5. Learn how weather impacts orders.
  6. Know when an order isn't worth it.
  7. Get to know your local restaurants.

Why do restaurants use Grubhub? ›

Grubhub Direct is a completely commission-free way for you to get online orders. You can connect directly with your customers and drive orders to your restaurant's own branded website, without marketing fees. And lastly, dedicated account support. They are here to support you and your restaurant at every turn.

Do restaurants use their own drivers for Grubhub? ›

Restaurants can use both their own drivers and Grubhub's. Grubhub Delivery puts the responsibility of delivering your dishes to customers on Grubhub. Our drivers will deliver to customers in your area so you don't have to worry about creating your own delivery fleet, getting driver insurance and scheduling deliveries.

How do I receive money from Grubhub? ›

You can use the Instant Cash Out feature by going to the Earnings tab from the menu in the Grubhub for Drivers app and selecting Cash Out. In order to be eligible for this feature, you will need a verified bank account set up for direct deposit.

Do you tip the restaurant on Grubhub? ›

No, you do not need to tip the restaurant.

Any tips you decide to provide will not be reimbursed by Grubhub or added to the diner's total. If a restaurant adds a tip or tells you that you are required to tip them please contact our Care team directly through the Grubhub for Drivers app for assistance.

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